Tier 2.5 Network Engineer - MSP

Looking to step into a dynamic role within a cutting-edge tech environment?

You'll be at the forefront of technical support as a MSP Network Engineer II, focusing on Cisco Meraki, SonicWall, and Palo Alto technologies. You’ll join a team where your expertise shapes the backbone of our clients' IT infrastructure, ensuring seamless alignment with their business goals.

You'll benefit from:

•    The opportunity to contribute to presales and design – helping you bolster your skillset.

•    Diving into groundbreaking projects, driving innovation in network solutions.

•    Enjoying a flexible work culture supporting your growth and work-life balance.

Our client, a leading player in Managed IT Services, is seeking a skilled MSP Network Engineer II to bolster their technical support team. This role offers a competitive salary of $80,000 - $100,000 with room for growth and development. Based in Maryland, this opportunity awaits those hungry for success in the IT realm.

If you're ready to take your technical prowess to new heights in a fast-paced, supportive environment, apply now! Interviews are happening this week.

Responsibilities: 

• Managing advanced troubleshooting and technical support for Cisco Meraki, SonicWall, and Palo Alto technologies. 
• Providing timely resolution of hardware and software issues, ensuring client satisfaction. 
• Serving as a technical escalation point and guiding Level 1 Solution Center Engineers. 
• Configuring and troubleshooting Windows Server, Active Directory, Windows and Mac OS, and hardware components.

Required Skills & Experience: 

• 3-5 years of experience in Managed IT Services, with expertise in Cisco Meraki, SonicWall, and Palo Alto technologies. 
• Exceptional written and verbal communication skills. 
• Proven ability to navigate challenging client situations with professionalism. 
•  Strong attention to detail and ability to thrive in high-pressure environments.

Benefits: 

• $80,000 - $100,000 basic salary
• Fully-remote