Senior Systems Administrator (SCCM) - Service Provider

Looking to innovate at a leading federal agency?

You will be joining a specialized government contractor supporting the government, where you'll play a crucial role in enhancing and maintaining their CRM systems. This position offers an exciting opportunity to impact national security through advanced IT solutions.

Key Benefits:

1.    You'll have the opportunity to work on high-stakes projects, directly contributing to the security and efficiency of critical federal operations.

2.    You'll engage in cutting-edge CRM development and maintenance, using platforms like ServiceNow and Salesforce to support vital national security missions.

3.    You'll enjoy a comprehensive benefits package, including health, dental, vision insurance, a 401(k) plan, and education reimbursement, ensuring a balanced and rewarding career.

Thrive in the realm of IT consulting, working with a leading provider dedicated to supporting federal government clients with top-tier technology and security solutions.

Interested in hearing more? We’re holding interviews later this week. Apply now, and we'll call you today to speak further.

Role Responsibilities:

• Design, develop, and modify the ServiceNow platform to optimize NSD business processes, including ITSM, ITBM, and SPM modules.
• Develop and maintain Salesforce as a case/matter management platform, utilizing native applications, custom workflows, and APIs.
• Collaborate with various mission partners to integrate data repositories and enhance system functionalities.
• Ensure the seamless operation of CRM system.

Required Skills & Experience:

• 10+ years of experience with CRM systems development.
• Proficiency with the configuration, support, and maintenance of ServiceNow.
• Proficiency with the configuration, support, and maintenance of Salesforce.
• Bachelor's Degree required; advanced degree preferred.

Salary & Benefits:

• Competitive salary: $80,000 annually.
• Health, Dental, and Vision insurance
• 401(k) plan
• Flexible Spending Account (FSA)
• 11 Paid Federal Holidays
• Paid Time Off (PTO)
• Education reimbursement