Service Desk Technician - MSP

We are partnered with an MSP headquartered out of California, servicing small to medium sized enterprise customers across the USA.

They have 25 employees and are looking to hire 6 heads in 2024 across Engineering and Management They are currently planning their next growth phase as they have won a few new projects 

Being a smaller business, the progression route for this particular hire is towards an Engineering position in the next 12-18 months 

If you are interested in this opportunity and want to learn more,we encourage you to apply today! 

Responsibilities:

• Proven experience in a similar role, providing technical support in a fast-paced environment.
• Strong knowledge of Windows and macOS operating systems, as well as common business applications (e.g., Microsoft Office suite).
• Familiarity with ITIL frameworks and best practices.
• Excellent communication skills, with the ability to convey technical information clearly and concisely to non-technical users.
• Strong problem-solving abilities and a proactive approach to troubleshooting.

Skills/Must have:

• Azure
• AWS 
• Window Servers 

Salary:

• $60,000