Service Delivery Manager - Systems Integrator

Are you looking for an exciting opportunity? Join the leading managed service provider, focused on developing future solutions today! With 30 years of experience, the organization excels in optimizing complex business processes.

They focus on personalized consulting but also the design of modern IT infrastructure. The organization is recognized for providing reliable services with a strong focus on top-tier data protection. They offer multi-client cloud services with flexible, non-binding contracts and tailored infrastructures. 

Currently, they are seeking a Service Delivery Manager to join their team. Ready to take the next step? Apply today, and let’s discuss your future!

Responsibilities:

• Key Account Management
• Escalation Management 
• Service Reviews
• Resource & Third Party Management 
• Customer & Stakeholder Management
• Service Improvement 

Required Skills/Qualifications:

• 10+ Years Service Management Experience
• Experience Delivering: : SaaS, Contact Center & UC
• ITIL

Benefits:

• 23 Days Annual Leave + Bank Holidays, Pension Scheme, 

Salary:

• €80,000 Basic Salary