Service Delivery Manager - Managed Service Provider

Our client, a reputable Managed Service Provider (MSP) serving the public & the private sector, that offers Cyber Security solutions and was voted Microsoft Partner of the year! 

They are currently seeking a permanent Service Delivery Manager to join their team.

If you are interested in this opportunity, we encourage you to apply today! 

Responsibilities:

• Oversee service management
• Maintain client relationships
• Escalation Management 
• Manage resources
• Continual Service Improvement 
• Handle financial management

Required Skills/Experience:

• ITIL certification
• Experience in service management
• Background in working with MSPs
• Supplier management skills
• good technical understanding - LAN, WAN Cloud Etc 
• 5+ years of Service management experience

Benefits:

• Health insurance
• Annual Leave
• Pension
• Unlimited Holliday

Salary:

• £65,000 per annum