Service Delivery Manager - Managed Service Provider
1531185
Posted: 24/09/2024
- £65,000 per annum
- Edinburgh [Scotland]
- Permanent
- 65000
- Enterprise
- Enterprise Delivery
Our client, a reputable Managed Service Provider (MSP) serving the public & the private sector, that offers Cyber Security solutions and was voted Microsoft Partner of the year!
They are currently seeking a permanent Service Delivery Manager to join their team.
If you are interested in this opportunity, we encourage you to apply today!
Responsibilities:
- Oversee service management
- Maintain client relationships
- Escalation Management
- Manage resources
- Continual Service Improvement
- Handle financial management
Required Skills/Experience:
- ITIL certification
- Experience in service management
- Background in working with MSPs
- Supplier management skills
- good technical understanding - LAN, WAN Cloud Etc
- 5+ years of Service management experience
Benefits:
- Health insurance
- Annual Leave
- Pension
- Unlimited Holliday
Salary:
- £65,000 per annum
Charlie Deane
Global Head of Service Delivery