Service Delivery Manager - Managed Service Provider

1531185
  • £65,000 per annum
  • Edinburgh [Scotland]
  • Permanent
  • 65000
  • Enterprise
  • Enterprise Delivery


Our client, a reputable Managed Service Provider (MSP) serving the public & the private sector, that offers Cyber Security solutions and was voted Microsoft Partner of the year! 

They are currently seeking a permanent Service Delivery Manager to join their team.

If you are interested in this opportunity, we encourage you to apply today! 


Responsibilities:

  • Oversee service management
  • Maintain client relationships
  • Escalation Management 
  • Manage resources
  • Continual Service Improvement 
  • Handle financial management

Required Skills/Experience:

  • ITIL certification
  • Experience in service management
  • Background in working with MSPs
  • Supplier management skills
  • good technical understanding - LAN, WAN Cloud Etc 
  • 5+ years of Service management experience

Benefits:

  • Health insurance
  • Annual Leave
  • Pension
  • Unlimited Holliday

Salary:

  • £65,000 per annum
Charlie Deane Global Head of Service Delivery

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