Senior Service Delivery Manager - Solution Provider

Our client delivers Contact Center solutions and UC Solutions , who set a new standard for what is possible in the Tech world. They are now on the lookout for a Project Manager to come on board permanently.

If you are interested in learning more about this opportunity, get in touch today! 

Responsibilities:

• Key Account Management
• Escalation Management 
• Service Reviews
• Resource & Third Party Management 
• Customer & Stakeholder Management
• Service Improvement 

Skills/Must have:

• 10+ Years Service Management Experience
• Experience Delivering: : SaaS, Contact Center & UC
• ITIL

Benefits:

• 23 Days Annual Leave + Bank Holidays
• Pension Scheme
• Season Ticket Loans
• Cycle to Work Scheme
• Income Protection
• 4x Salary Life Assurance
• PerkBox Rewards
• Flexible Working
• Employee Assistance Programme

Salary:

• £70,000 Basic Salary