Senior Managed IT Engineer - Systems Integrator

Are you ready to take the lead in solving complex IT challenges while working with cutting-edge technology?

Join a team that values expertise, innovation, and customer-centric solutions. As a Senior Managed IT Engineer, you’ll work on high-impact projects, troubleshoot advanced network and server issues, and guide a team of technicians—all while enjoying the autonomy to make meaningful decisions that drive results.

Manage and optimize IT infrastructure for business clients, becoming their trusted advisor for long-term success.

Work with advanced Microsoft and network solutions, sharpening your skills while expanding your career opportunities.

This company is redefining IT support with a commitment to proactive solutions, customer-first service, and a collaborative team environment. Employees are empowered to take ownership, grow their expertise, and make a lasting impact.

Candidates are being actively reviewed—apply today and take the next step in your IT career!

Role Responsibilities

• Manage relationships with business clients, ensuring their IT infrastructure is secure, efficient, and future-ready.
• Troubleshoot and resolve complex server, network, and VoIP issues, providing Tier 2 support to other technicians.
• Design and implement technical solutions tailored to client needs, optimizing performance and security.
• Assist with onboarding, coaching, and training team members to maintain high service standards.
• Provide expert recommendations on IT strategy, helping clients navigate evolving technology landscapes.

Required Skills and Experience:

• Associate’s degree in a technology field or equivalent experience.
• Strong experience managing Microsoft Windows Server environments, Active Directory, SQL Server, DHCP, and DNS.
• Advanced troubleshooting skills with business-class firewalls, switches, and networking (VPN, port forwarding, etc.).
• Experience with RMM and CRM software in a Managed IT environment.
• Excellent problem-solving skills, with the ability to manage tasks independently from start to finish.
• Strong communication skills—capable of professional engagement with clients and team members via phone, email, and in person.

Benefits :

• 401(k) with company matching
• Medical, dental, and vision insurance
• Company-paid life insurance
• Paid time off (vacation, holidays, and sick leave)
• Performance and semiannual bonuses

Salary:

• $80,000 basic salary