NOC Engineer - Service Provider

Are you ready to embark on a dynamic career path where your expertise will shape the future of telecommunications? We are seeking a highly skilled Network Operations Center (NOC) Specialist to play a pivotal role in maintaining the integrity and reliability of a state-of-the-art network. 

As part of our client team, you'll contribute to ensuring a seamless customer experience while advancing your career in a collaborative and innovative environment.

Why Join?

1. Impactful Work: As a NOC Specialist, you'll be at the forefront of network operations, monitoring performance, executing maintenance procedures, and implementing upgrades to enhance efficiency and reliability. Your contributions will directly influence the quality of service we provide to customers.
2. Continuous Learning: In this fast-paced industry, staying ahead means continually learning about emerging technologies and best practices. You'll have access to ongoing training and development opportunities to expand your skill set and stay abreast of industry trends.
3. Collaborative Environment: You'll collaborate closely with a diverse team of system administrators, NOC staff, and external consultants, fostering a culture of teamwork and knowledge sharing. Together, you will tackle challenges and drive innovation in telecommunications.

Responsibilities:

• Monitoring Performance: Keep a vigilant eye on network system performance, identifying and addressing issues promptly to minimize disruptions and ensure optimal functionality.
• Documentation and Analysis: Prepare comprehensive logs, reports, and user guides to track usage and costs, facilitating informed decision-making and resource allocation.
• Maintenance and Upgrades: Execute backups, recovery procedures, equipment repairs, and preventive maintenance to uphold network reliability. Identify areas for equipment modifications and upgrades, researching and evaluating hardware and software options for efficiency and compatibility.
• Customer Support: Provide Tier 2 support to both internal and external customers, assisting with equipment usage, troubleshooting, and problem resolution. Deliver training to users as needed to maximize the benefits of network resources.
• Business Continuity: Develop and maintain business continuity and disaster recovery plans, ensuring readiness to mitigate risks and maintain operations in adverse circumstances.

Qualifications:

• Bachelor's or Associate degree in Information Science, Computer Sciences, or related field, with at least three years of relevant experience preferred.
• Strong understanding of networking principles and technologies, coupled with proficiency in Microsoft Office Suite and related software. Familiarity with a variety of operating systems and networking equipment is essential.
•  Excellent problem-solving abilities and attention to detail, with the capacity to analyze complex issues and implement effective solutions.
• Ability to collaborate effectively with colleagues and stakeholders, contributing to a positive and supportive work environment.

Salary: 

• Up to $75,000

If you're ready to take the next step in your career and make a meaningful impact in the telecommunications industry, we want to hear from you. Join this team as a Network Operations Center Specialist and be part of a team dedicated to delivering exceptional service and driving innovation in networking technology.

Apply now and become a vital part of our client's mission to create a robust, secure, and reliable network for our valued customers.