Network Support Engineer - Service Provider

Are you interested in joining an international team, working and providing technical support across a wide range of technologies?

As part of the team, you'll be responsible for supporting customers with their network infrastructure. Your role will involve a balanced mix of 1st, 2nd, and potentially 3rd line support, depending on your experience level.

The team pride themselves on having an innovative approach and produce in-house cutting-edge equipment through a dedicated R&D department. Your role will be pivotal in providing technical support for our products and ensuring the satisfaction of our customers.

If you're passionate about networking, enjoy working in a dynamic international environment, and are ready to take on a challenging role in the maritime industry, we want to hear from you.

Responsibilities:

• Provide technical support and troubleshooting for network infrastructure issues reported by German customers.
• Collaborate with customers to understand their network requirements and provide effective solutions.
• Deploy, configure, and maintain IP networks and solutions tailored to the needs of the maritime industry.
• Conduct regular maintenance and performance monitoring of network systems to ensure optimal functionality.
• Document network configurations, procedures, and troubleshooting steps for internal reference and customer support.

Skills/Must have:

• Networking understanding
• Understanding of Linux/Infrastructure
• Willingness to work in shifts

Salary:

• €30,000