Network Operations Engineer - ISP

Launch Your Career at California's Fastest-Growing ISP!

We are partnered with a pioneering fiber-optic internet provider revolutionizing Orange County with next-generation technology and exceptional customer service. We're seeking passionate individuals to join their growing team and make a real impact.  Be part of a collaborative environment where innovation thrives and your contributions are valued.  

As a vital member of our clients Network Engineering team, you'll be responsible for ensuring the network infrastructure's seamless operation and optimal performance. Your role is pivotal in maintaining reliable and secure connectivity across their organization, supporting business operations, and facilitating efficient data transfer. 

Operating within a fast-paced environment, you'll excel in meeting company objectives and addressing network-related challenges promptly.

Responsibilities:

• Monitor network performance and identify potential issues using management tools.
• Respond promptly to alarms, alerts, and incidents to minimize downtime and ensure optimal performance.
• Investigate and troubleshoot network-related incidents and outages.
• Collaborate with technical teams to resolve issues and escalate problems as necessary.
• Document incident details, resolutions, and post-incident reports for continuous improvement.
• Execute routine maintenance tasks and implement changes in the network infrastructure.
• Effectively communicate with internal teams, external vendors, and customers to provide updates on incidents and maintenance activities.
• Contribute to the development of standard operating procedures (SOPs) for NOC activities.

Skills/Must have:

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Proven experience in network operations, monitoring, or related roles.
• Strong knowledge of networking concepts and protocols.
• Experience with network monitoring tools (e.g., JIRA, Zabbix, Vetro, COS).
• Familiarity with firewall technologies, VPNs, and security practices.
• Ability to thrive in a fast-paced, dynamic environment with shifting priorities.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.

Benefits:

• Join a high-growth service provider committed to putting people first and fostering an environment of trust and integrity.
• Opportunity to contribute to a dynamic team dedicated to disrupting the industry and embracing innovation.
• Competitive salary of $65,000 per year.
• Headquarters and field offices located in Irvine, CA with travel required to local project/customer sites.

Salary: 

• $65,000 per year

This position offers the opportunity to be part of a forward-thinking team dedicated to delivering exceptional networking solutions while fostering personal and professional growth. Apply now and join in shaping the future of network operations!