Level 2 Wireless Support - Consultancy

Are you ready to take the next step in your career as a Level 2 Wireless Support? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail.

The leading consultancy firm is looking for a skilled Level 2 Wireless Support to join the team for an initial 6-month contract, with the rate signed off inside IR35. Additionally, this position offers an on-site working arrangement based in Heathrow.

Want to be part of a team that thrives in excellence? Feel free to reach out and apply today!

Responsibilities: 

• Provide day-to-day operational support for enterprise wireless networks.
• Troubleshoot and resolve complex wireless connectivity issues, performance degradation, and interference problems.
• Proactive monitoring of the wireless infrastructure is performed to ensure optimal performance and availability.
• Work with Cisco Wireless Access Points (APs) and Meraki solutions, ensuring their smooth operation and maintenance.
• Conduct wireless network health checks, diagnose faults, and escalate issues as needed.
• Support firmware upgrades, configuration changes, and optimizations for wireless controllers and access points.
• Collaborate with network, security, and infrastructure teams to align wireless performance with overall business objectives.
• Provide technical support for end-users experiencing wireless connectivity issues.
• Maintain detailed documentation of network changes, incident resolutions, and troubleshooting procedures.
• Assist in the deployment and integration of new wireless technologies and enhancements.

Required Skills & Experience:

• Strong hands-on experience with Cisco Wireless APs and Meraki wireless solutions.
• Solid understanding of wireless troubleshooting, RF principles, and network security protocols.
• Familiarity with wireless controllers, authentication methods (802.1X, WPA2/3), and VLANs.
• Experience with network monitoring tools to track wireless performance and detect anomalies.
• Ability to work independently in a high-demand environment while collaborating with cross-functional teams.
• Strong problem-solving skills and an analytical mindset to diagnose and resolve wireless issues efficiently.

Start Date:

• ASAP

Duration:

• 6 Months

Determination:

• Inside IR35

Location:

• Heathrow (On-site, 5 days a week)

Day Rate:

• Competitive 
• Based on experience