Help Desk Specialist

Are you passionate about innovation and national security?  

We are partnered with a leading provider of advanced technology and mission-critical services, that is seeking a talented individual to join their growing team.  Contribute to cutting-edge projects in Space, Intelligence, Cyber, Defense, and more, while making a real difference in national security. Peraton offers a collaborative work environment, and the opportunity to work alongside industry experts.

Join the team and play a crucial role in ensuring the smooth functioning of the Azure AD environment while delivering exceptional customer service. If you're passionate about helping users navigate technology challenges and thrive in a fast-paced environment, this role offers an exciting opportunity for growth and impact.

Responsibilities:

• Provide technical support and assistance to end-users, troubleshooting Azure AD-related issues via phone, email, or ticketing system.
• Administer Azure AD accounts, groups, and policies, ensuring proper access control and security measures are in place.
• Collaborate with other IT teams to integrate Azure AD with other systems and applications, ensuring seamless user authentication and authorization processes.
• Assist in the onboarding and offboarding of users, including provisioning and deprovisioning accounts and access rights in Azure AD.

Skills/Must have:

• Azure AD
• Public Trust
• Excellent communication and customer service skills, with the ability to communicate technical concepts to non-technical users.
• Detail-oriented with strong documentation skills to maintain accurate records of support activities and resolutions.

Salary:

• $30 Per Hour

If you are interested in this contract position and want to find out more, we encourage you to apply today!