Help Desk Specialist
- $30 Per Hour
- Washington DC [Washington]
- Contract
- Contract
- Infrastructure and Cloud Contract
Are you passionate about innovation and national security?
We are partnered with a leading provider of advanced technology and mission-critical services, that is seeking a talented individual to join their growing team. Contribute to cutting-edge projects in Space, Intelligence, Cyber, Defense, and more, while making a real difference in national security. Peraton offers a collaborative work environment, and the opportunity to work alongside industry experts.
Join the team and play a crucial role in ensuring the smooth functioning of the Azure AD environment while delivering exceptional customer service. If you're passionate about helping users navigate technology challenges and thrive in a fast-paced environment, this role offers an exciting opportunity for growth and impact.
Responsibilities:
- Provide technical support and assistance to end-users, troubleshooting Azure AD-related issues via phone, email, or ticketing system.
- Administer Azure AD accounts, groups, and policies, ensuring proper access control and security measures are in place.
- Collaborate with other IT teams to integrate Azure AD with other systems and applications, ensuring seamless user authentication and authorization processes.
- Assist in the onboarding and offboarding of users, including provisioning and deprovisioning accounts and access rights in Azure AD.
Skills/Must have:
- Azure AD
- Public Trust
- Excellent communication and customer service skills, with the ability to communicate technical concepts to non-technical users.
- Detail-oriented with strong documentation skills to maintain accurate records of support activities and resolutions.
Salary:
- $30 Per Hour
If you are interested in this contract position and want to find out more, we encourage you to apply today!
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