FTTH Technician - ISP

We are working with a leading provider of direct wireless and fiber internet service provider for both Gunnison/ Crested Butte and rural Castle Rock. 

Their unmatched customer service has made them the premier internet service provider in their areas of operation. They are remote location experts and have a mission to provide these rural and underserved locations with an internet service that is equal to what you can get in an urban area. They are seeking a talented, driven FTTH Technician to join their growing company.

 As an FTTH (Fiber-to-the-Home) Technician, you'll play a crucial role in deploying and maintaining fiber optic networks directly to residential and commercial properties. Your expertise will ensure high-quality installations and ongoing support for our customers, contributing to the expansion of high-speed internet access across communities.

Responsibilities:

• Perform fiber optic installations, including fiber cable routing, termination, and splicing, adhering to industry standards and safety protocols.
• Conduct site surveys to assess installation requirements and plan fiber routes effectively.
• Install, configure, and troubleshoot FTTH equipment and devices at customer premises.
• Test and certify fiber optic connections to ensure optimal performance and reliability.
• Collaborate with engineering and project management teams to coordinate installations and resolve technical issues.
• Provide technical support and assistance to customers regarding FTTH services, troubleshooting connectivity issues, and resolving service disruptions.
• Maintain accurate records of installations, repairs, and customer interactions using designated systems or tools.
• Adhere to company policies, procedures, and regulatory requirements at all times.
• Continuously update knowledge and skills through training and self-study to stay current with industry advancements.

Skills/Must have:

• Proficiency in fiber optic installation techniques, including cable routing, termination, and splicing.
• Experience with FTTH equipment installation, configuration, and troubleshooting.
• Knowledge of fiber optic testing tools and procedures for signal verification and quality assurance.
• Strong understanding of safety protocols and best practices for working with fiber optic cables.
• Excellent problem-solving and analytical skills to diagnose and resolve technical issues efficiently.
• Effective communication and customer service skills to interact professionally with customers and team members.
• Ability to work independently and as part of a team in a dynamic and fast-paced environment.
• Attention to detail and accuracy in documenting installations and troubleshooting steps.
• Willingness to adapt to changing technologies and industry trends.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and advancement within the company.
• Training and development programs to enhance technical skills and knowledge.
• Collaborative work environment with supportive colleagues and managers.
• Contribution to the expansion of high-speed internet access and community development.

Salary: 

• $Competitive, based on experience and qualifications.

Join this team and be part of delivering high-speed internet connectivity to homes and businesses. Apply now to become an essential member of our clients FTTH deployment team!