Desktop Support Engineer (SC Cleared) - Consultancy

Are you ready to take the next step in your career as a Desktop Support Engineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail.

The leading consultancy firm is looking for a skilled Desktop Support Engineer with an active SC Clearance to join the team on a 6-month contract. The role falls under IR35 regulations and requires a clean driver's license.

Want to be part of a team that thrives in excellence and shines? Feel free to reach out and apply today!

Responsibilities:

• Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones
• Monitoring Phones, emails, Microsoft Team chat for any incoming incidents
• Management of Win-10 devices (MMD - Microsoft Managed Devices)
• Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection
• Building & deploying workstations (Laptops/Desktops) with the standard approved image
• Active Directory group management, account unlocks and password resets.

Skills/Must have:

• Experience to troubleshoot issues on Windows 10 Operating systems
• Experience in configuring iPhone/iPad
• Creating or deleting ID's for Joiner/Leaver/Mover on Azure portal
• Knowledge in new Microsoft Team creation in Teams admin portal
• L1 Support knowledge of Application & SharePoint
• L1 support troubleshoot office Apps.
• Knowledge on supporting conference room devices
•  Knowledge on managing cloud printing

Benefits:

• View to Extension

Salary:

• Up to £220 per Day (Inside IR35)