Desktop Support - High Frequency Trading Firm

A high-frequency proprietary trading firm is seeking a Desktop Support Consultant to join their Enterprise Technology team, they have offices globally in the US, UK, & APAC. 

Join a world-class quantitative trading firm at the forefront of innovation. They rely on a seamless and secure technology infrastructure to keep their operations running smoothly.

Responsibilities: 

• Identify, prioritize, and resolve incidents and requests.
• Manage desktop support tickets.
• Install, troubleshoot, and support Windows, Linux, and MacOS desktops and laptops, as well as meeting room AV hardware.
• Create and manage user accounts and groups.
• Repair and upgrade hardware, including computers, printers, and scanners.
• Install, configure, and support telephones.
• Assist with email system administration.
• Maintain and update internal documentation on Confluence pages.

Skills:

• Bachelor’s degree in IT or a related field.
• 0-5 years of experience in a similar role.
• Strong knowledge of PC hardware, desktop support, and computer internals.
• Comprehensive understanding of audio/video hardware.
• Ability to troubleshoot and resolve hardware issues.
• Ability to read and understand technical documents.
• Excellent organizational skills and attention to detail.

Benefits:

• 401k Health
• Vision
• Bonus

Salary: 

• $75 an hour