Customer Success Engineer - Cybersecurity

A leading company specializing in Zero Trust security solutions is seeking a Customer Success Engineer available in Austin and San Francisco to join their growing team. The company focuses on enhancing network security by applying the Zero Trust model, which assumes that threats could exist both inside and outside the network perimeter. Their platform empowers organizations to adopt and implement these principles, providing continuous monitoring and real-time enforcement of access controls to protect sensitive resources from unauthorized access and lateral threats.

Apply now to help shape the future of cybersecurity with cutting-edge Zero Trust solutions!

Responsibilities:

• Collaborate with the sales team to identify and qualify potential customers, and actively participate in the sales process from discovery to closing deals.
• Conduct product demonstrations and deliver compelling presentations that effectively showcase our products or services' features, benefits, and value propositions.
• Understand customer requirements and business challenges, and develop innovative solutions tailored to their specific needs.
• Provide technical expertise and guidance to customers, addressing their questions, concerns, and objections during the pre-sales phase.
• Prepare and deliver technical proposals, solution designs, and product specifications that meet customer requirements and align with industry best practices.
• Collaborate with the product development and engineering teams to provide feedback on product enhancements, identify opportunities for improvement, and stay updated on the latest product releases and updates.
• Conduct proof-of-concept (POC) activities to demonstrate the feasibility and effectiveness of our solutions, ensuring customer satisfaction and building trust.
• Stay current with industry trends, emerging technologies, and competitive landscape to effectively position our products or services against competitors.
• Attend industry events, conferences, and trade shows to represent the company and actively engage with potential customers.

Skills/Must have:

• Active Directory 
• Linux 
• Window Servers 
• Network Security firewalls 
• Endpoint Security 
• Cyber Security 

Benefits:

• 401k 
• Health
• Dental
• Medical 

Salary:

• $175,000 base + $40,000 equity