AV Service Technician - Construction

Are you looking for an exciting new opportunity? 

Join a leading home experience design company with a nationwide presence across 45 states, delivering over 3,500 projects annually. Specializing in the luxury and super-luxury residential sectors, a team of 300 professionals collaborates with homeowners, architects, builders, and interior designers to create seamless, high-end living experiences. The company designs, specifies, and installs premium home technology solutions, including smart lighting and shading systems, whole-house audio and video, climate control, security and surveillance, and advanced home automation systems.

The company is seeking for a skilled and customer-focused AV Service Technician to join the team in Minnesota. If you would like to learn more about this opportunity, feel free to reach out and apply today!

Key Responsibilities:

• Diagnose and troubleshoot issues with home AV systems, control systems, networking, and smart home technology.
• Perform repairs, maintenance, and upgrades to existing installations.
• Provide technical support and guidance to clients, ensuring optimal system performance.
• Install and configure audio, video, and networking components as needed.
• Work collaboratively with project managers, programmers, and installers to resolve technical issues.
• Maintain detailed documentation of service calls, troubleshooting steps, and resolutions.
• Ensure compliance with industry standards and company policies.

Qualifications & Skills:

• 2+ years of experience in AV installation or service, preferably in residential environments.
• Strong knowledge of home automation systems (e.g., Control4, Crestron, Savant, RTI, Lutron).
• Experience with audio/video distribution, home theaters, wired/wireless networks, and security integration.
• Familiarity with low-voltage wiring, networking protocols, and troubleshooting tools.
• Ability to read and interpret technical diagrams and schematics.
• Excellent problem-solving and communication skills.
• Strong customer service mindset with a professional and courteous demeanor.
• Ability to work independently and as part of a team.
• Valid driver’s license and reliable transportation.

Preferred Qualifications:

• Industry certifications (CEDIA, CTS, Control4, Crestron, or similar).
• Experience with remote troubleshooting and remote management software.
• Knowledge of structured cabling, fiber optics, and RF systems.

Salary:

• $60,000 - $80,000