Audio Visual Service Engineer - AV Provider
1504304
Posted: 06/12/2024
- £35,500
- Liverpool Street, London
- Permanent
- 35000
- Enterprise
- Enterprise Delivery
We are working with a leading global company that specializes in the Audio Visual and Unified Communications technology industry. They partner with many prestigious, world-class organizations to boost collaboration, engagement, and productivity, allowing their teams to work seamlessly from any location.
They are now seeking an Engineer to join their team in Liverpool Street.
If you would like to find out more about this opportunity, apply today!
Responsibilities:
- Perform scheduled preventative maintenance visits for customers, ensuring their Audio Visual, Video Conferencing, and Digital Signage systems are properly maintained.
- Proactively identify and address potential failures before they occur, resolve known issues, and provide feedback on system status with recommendations for optimal operation, future use, and reliability.
- Respond to reactive support calls at customer sites to resolve faults that cannot be fixed remotely.
- Clearly and thoroughly communicate identified faults to our helpdesk team and explain issues to clients in an understandable manner.
Skills/Must have:
- Respond to reactive support calls at customer sites to resolve faults that cannot be fixed remotely.
- Clearly and thoroughly communicate identified faults to our helpdesk team and explain issues to clients in an understandable manner.
- WebEx
- Crestron
Benefits:
- Pension
- Health
- Insurance
Salary:
- £35,500
Charlie Deane
Global Head of Service Delivery