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3rd Line Support Engineer - Managed Service Provider

1519544 Posted: 17/07/2024
  • £40-50K
  • Droitwich, UK
  • Permanent
  • 40000
  • 50000
  • Enterprise
  • Enterprise Delivery

Our client, a leading Cisco Partner, is seeking a highly skilled 3rd Line Support Engineer to join their growing team on a permanent basis. This opportunity has arisen due to the company's rapid growth and expansion.

Responsibilities:

  • Provide senior-level support in a 2nd Line capacity.
  • Utilise CCNA/CCNP level skills, with a minimum requirement of CCNA certification.
  • Manage and troubleshoot Routing & Switching issues.

Required Skills and Experience:

  • Strong proficiency in CCNA, ideally CCNP.
  • Experience working in a Managed Service Provider (MSP) environment.
  • Expertise in Firewalls.
  • Solid understanding of Routing and Switching.

Benefits:

  • Annual Leave
  • Pension
  • Bonus 
  • Life Insurance

Salary:

  • £40,000 - £55,000  
Charlie Deane Global Head of Service Delivery

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