Senior Network Access Engineer - Telecommunications

Join a leading technology solutions provider at the forefront of the industry, renowned for delivering exceptional networking services and prioritizing customer satisfaction. As a Senior Network Access Engineer, you will take on a key role in maintaining and optimizing network infrastructure, monitoring performance, resolving technical issues, and delivering outstanding support to customers. This customer-facing position requires excellent communication skills and offers the opportunity to contribute to a dynamic and growing team.

If you are a talented Senior Network Access Engineer with a passion for customer service and design, apply now! Join their team and take your career to the next level.

Key Responsibilities:

• Monitor network performance and identify potential issues.
• Respond to alerts and troubleshoot network problems promptly.
• Collaborate with cross-functional teams to resolve technical issues.
• Provide exceptional customer support and ensure customer satisfaction.
• Document all network-related activities and maintain accurate records.
• Participate in ongoing training and professional development opportunities.

Qualifications:

• Minimum of 2 years of experience in a Access Design.
• CCNA certification or equivalent networking certification required.
• Strong knowledge of networking protocols and technologies.
• Experience with network monitoring tools and troubleshooting techniques.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced, customer-focused environment.
• Must be willing to work on-site in Lubbock, TX
• Day shift availability.

Benefits:

• Competitive salary 120,000-150,000
• Comprehensive benefits package, including medical, dental, and vision coverage.
• 401(k) retirement plan with employer matching.
• Paid time off and holiday pay.
• Opportunities for career advancement and professional growth.
• Ongoing training and development opportunities.